Handover & After-Sales Care
The relationship starts at handover. That is the part most developers forget.
Service Overview
Getting the keys is not the end of it. Registration has to be completed, gas, water and electricity have to be connected in the owner's name, the service charge has to be set at a figure that actually maintains the building, and the first year of small defects has to be somebody's responsibility. We treat all of it as part of the sale rather than as a favour.
Every apartment is handed over after a joint snagging walk with the owner, and every snag is closed in writing before the keys change hands. A twelve-month defect liability period follows, and our building management team stays on afterwards — so the lift, the generator and the pump are maintained by people who know how they were installed.
What We Deliver
- Joint snagging walk before keys are released
- Deed registration and mutation support
- Gas, water and electricity connections in your name
- 12-month defect liability period
- Owners' association setup and service-charge planning
- Ongoing lift, generator and pump maintenance
How We Execute
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01
Pre-Handover Inspection
We walk every apartment with the owner and list each snag, however small, on a signed sheet.
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02
Snag Closure
Every item on the sheet is closed and re-inspected before the keys are handed over.
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03
Registration & Utilities
We complete registration and transfer each utility connection into the owner's name.
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04
Defect Liability & Care
For twelve months we fix what fails, then our building management team keeps the shared plant running.
Need Handover & After-Sales on Your Project?
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